Last Updated 11/27/2023.
Policy Brief and Purpose
Complete Call Solutions will not trade, sell, or disclose to any third party any form of customer identifiable information without your consent (except as required by subpoena, search warrant, legal process, or formal request by a federal, state or local government office, or in the case where failure to disclose information will lead to imminent harm to the customer or others). Complete Call Solutions may release your business name, contact information, and telephone number(s) to consumers or businesses upon receiving complaints of work provided on your behalf or other suspected abuses. This includes information derived from registration, subscription, and use of the Complete Call Solutions service.
Collection or Use of Information
Complete Call Solutions may collect and use customer identifiable information for billing, provisioning of service, to solve problems associated with service, and to inform clients of new products or services that will better meet their needs. Complete Call Solutions may use client identifiable information to market products and services to the client but will not disclose or make available any customer identifiable information to any third parties seeking to market products or market to the customers of the client. If you choose not to participate in direct marketing of new products and services from Complete Call Solutions, your information will not be used for the purpose of marketing new products.
Complete Call Solutions has invested and deployed a wide variety of technology and security features to ensure the privacy of client information on its network. In addition, Complete Call Solutions has implemented strict operations guidelines to ensure client privacy is safeguarded at every level of its organization. Complete Call Solutions will continue to revise policies and implement additional security features as new technologies becomes available.
Complete Call Solutions will not read, listen to or disclose to any third parties private e-mail, conversations, or other communications that are transmitted using the systems except as required to ensure proper operation of services or as otherwise authorized by law. However, notwithstanding anything to the contrary contained herein, Complete Call Solutions reserves the right, but not the obligation, to monitor or disclose the private information you provide when using the systems, including the contents of your email, voice and text messages, and recipient lists, if Complete Call Solutions, in its reasonable discretion, believes that such action is necessary: (i) to comply with applicable law, valid legal process or other legal requirements of any governmental authority; (ii) to protect Complete Call Solutions rights or property; (iii) to enforce Complete Call Solutions’ agreements with you; and (iv) to protect the interests of other Complete Call Solutions subscribers or any other person. In addition, Complete Call Solutions reserves the right under appropriate circumstances to disclose the identity of a subscriber or a recipient of any communication delivered by you using the system or other Complete Call Solutions services to third parties in response to a valid legal subpoena and to otherwise cooperate with legitimate police and government inquiries and lawful civil proceedings.
Complete Call Solutions may use client identifiable information to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of the service, network integrity or otherwise violate Complete Call Solutions’ customer agreement.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and you are aware that your child has provided Us with Personal Data, please contact Us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we will take steps to remove that information from our servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require parent’s consent before we collect and use that information.
The information you provide to Complete Call Solutions is important and should be accurate. If any account or contact information is inaccurate or incomplete, please provide updated information. If you are unable to update your information, please contact us immediately.
Links to Other Websites
Please note all content you provide through social media and online platforms, is subject to the privacy policies of those platforms. These platforms include, but are not limited to LinkedIn®, Indeed®, Twitter® and other like platforms. Please review the policies of the specific social media or online platform, to best understand your rights and obligations.
Tracking of Information
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email address, name, phone number, postal address, other information (“Personal Information”).
We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
We collect information that your browser sends whenever you visit our service, from our site, from sites we serve or display advertisements. This Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages and other statistics. We may use third party services such as Google Analytics to obtain this information. Please see your opt-out rights below.
In addition, we may use various analytic tools, such as Google Analytics, to understand how users interact with our service across multiple devices. This is used to identify trends and improve customer experience. This involves collecting data about your usage of our service, such as pages visited, time spent on pages, interactions with content and unique identifiers, such as cookies. Please see your opt-out rights below.
Geolocation tracking is used to provide personalized content and services relevant to your location. This includes localizing content, advertising, and providing location-specific functionalities. With your permission, we may collect information to provide features and functionality to our site. This is collected for fraud mitigation and security. Please see your opt-out rights below.
We may use other tracking technologies, such as web beacons, pixels, and device fingerprinting, to gather information about your online activities and device information for security, fraud detection, and more personalized user experience.
Your Opt-Out Rights
You may use the following resources to exercise your opt-out rights:
- Geolocation: You can control or disable this via your device settings
Please note tracking will continue, even if cookies are deleted. If cookies are disabled or any other tracking, your experience with our online service will not be the same.
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
- By visiting this page on our website: https://www.completecallsolutions.com/contact-us/
- By phone number: 800.215.0041
Contact Complete Call Solutions today. We will determine a solution that meets the specific needs of your company. To get in touch with a team member today call (402) 204-5600 or send us a message.