Users today are savvier and have much more experience than they used to.
Complete Call Solutions offers comprehensive social media services to local and international clients. Internet users are influenced by many online marketing channels, and social media seems to be one of the up-and-coming players. Social environments have grown to social apps, blogs, emails, and customers are more inclined to read reviews before making purchasing decisions.
Even More Opportunity
Once your consumer picks up the phone, it’s your time to differentiate yourself and make that interaction a sale or customer service resolution. CCS agents sell better because they’re seasoned sales professionals who work from a quiet and controlled environment inside a professional atmosphere. Our proprietary technology routes calls to the top performers so the best agents get the most phone calls. That means higher conversions, higher revenue per order and better call handling.
With CCS you can:
- Dramatically scale services to capitalize on peak times and minimize cost during slower periods
- Answer more than 98.5% of leads
- Earn up to 33% more revenue per campaign
- Achieve order values 15-34% higher than the industry average
- Leverage real-time customer interaction insights and decision analytics to create better, faster outcomes
With over 60% of customer experience professionals looking to differentiate their firm on the basis of an exceptional customer experience – the benefits of our cloud-based agent services model are clear.